Providing the Support You Need
Trinigy reduces development time, risk and cost by providing its customers with a number of support options, from email support to excellent documentation to a comprehensive set of easy-to-understand samples.
Dedicated Support
One of Trinigy’s defining features is its dedication to customer support. The company provides extremely responsive, competent support via e-mail and telephone. Dedicated training sessions (online, off-site or on-site) are also available upon request.
Regular Technology Updates
At Trinigy, we never stop innovating. All Vision Engine licensees receive regular product updates as well as new major engine versions during the production cycle of their game.
Detailed Documentation
The Vision SDK ships with extensive documentation that contains both introductory tutorials and in-depth manuals for all available tools and development topics. You will find the engine runtime and vForge API references directly embedded in the documentation as well.
Multiple Samples
Our SDK contains more than 60 sample applications and scenes. The sample applications, ranging from „How to build a simple application with Vision" to „Using multithreading in Vision", provide you with a convenient starting point for your own project and highlight many of the Vision Engine´s features. As an artist, you will benefit from a multitude of sample scenes that demonstrate the features available in vForge.
The Vision Developer Site
As a Vision licensee you get unlimited access to the Vision Developer Site. Our developer site offers an extensive knowledge base with answers to the most frequently asked questions. The Vision support forum serves as a discussion and conversation platform for Vision licensees. Additionally, you will find various video tutorials available for download.
